I’m a small (one-man) operation and I am glad to make this a happy experience for you in any way I can.
Email me at firstname.lastname@example.org and I’ll try to work anything out.
Damaged book? I’ll send you another, gratis.
Missing book? Contact me and we’ll figure out if it’s late or missing. If we can’t figure it out, I’ll send you another at no extra charge.
You filled out something wrong in your order form? Let me know and I’ll update it.
Want a refund? If your book hasn’t been sent, then it’s definitely no problem. And even if it has been sent out, if you’ve got a complaint or issue that makes you want a refund, let’s talk. I will easily cave in and do whatever you want.
In all cases, contact me and we’ll work it out. Thanks.
Privacy on the internet is extremely important to me. This site has a totally valid, up-to-date SSL certificate making sure any transactions done here are 100% secure.
I will never sell your email or give your email to anyone, ever.
I don’t store credit card information on my servers for even one second.
If there’s ever any concerns about this, please contact me, Will Hines, directly at email@example.com.